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Privacy Policy

Effective Date: Sept 19, 2018

At Poundaweek we limit the use and collection Personal Data, however we do collect basic information in order for us to provide our users (“you”) the personalized solutions to assist you with your weight loss journey. By using the services provided by Poundaweek (“us”) you consent to the collection, use and transfer of your personal data for processing in Canada as described in this privacy policy.

If you are located outside of Canada, please be aware that information we collect will be processed and stored in Canada, a jurisdiction in which the data protection and privacy laws may not offer the same level of protection as those in the country where you reside or are a citizen. By using our Services and providing information to us, you consent to the transfer to and processing of the information in the Canada.

Please read this Privacy Policy carefully. Your use of the Poundaweek app, mobile site and social media outlets signifies that you have read and agree to all terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy or our Terms and Conditions, please do not access or continue to use any of the services or otherwise submit your Personal Data.

Who We Are

We are Poundaweek. We provide internet and mobile application based services including the app called “Poundaweek”.

Information We Collect

Poundaweek collects information to operate our business and provide you with innovative wellness solutions. We may collect both Personal Data and Other Information in support of these efforts.

“Personal Data” is information that can be used, directly or indirectly, alone or together with other information, to identify you as an individual. This may include your Performance Data.

“Other Information” is information that is anonymous, aggregate, de-identified, or otherwise does not reveal your identity. Some examples include age, gender, browser and operating system, time spent using our Services, and webpages visited. We collect and use this information to understand how you and our community as a whole use our Services and constantly tune, enhance, innovate and build products and services to reflect the needs of our Users. When you are using a mobile device, we also collect and use your Apple Identifier for Advertising (IDFA) and Google Advertising ID (AAID) to recognize your device and support advertising activities on our Services. These number values are not permanently tied to your device and, depending on your operating system, you can reset it through your device settings.

Generally, we do not consider Other Information to be Personal Data. Regardless, if we link together Other Information in a way that renders it individually identifiable, we will treat the combined information as Personal Data.

We limit the amount of Personal Data we collect. We collect Personal Data in the following ways:
1. When you register with us, we may collect registration and demographic details (.e.g age, gender, body type).
2. We collect certain demographic information at the time of onboarding to tailor our Services to your needs, such as age, gender and body type.When you use or interact with our Services, we collect Personal Data such as Performance Data and Location Data. We collect your Performance Data to help you track your nutrition, goals and progress, to provide you with feedback, new goals and to help us provide you with assistance in achieving your weightless goals.

We collect Performance Data when:
1. When you input the data manually into the Services,
2. When we calculate additional information from Performance Data you have previously provided (such as when we analyze performance over time).

Here are some examples of the performance data we collect:
• Information about your physical traits, such as height, weight, body type and age.
• Information about nutrition such as calorie intake.

Location Data

We collect Location Data through the Services, we can offer you certain location-based services, provide advertisements that are relevant to your geographic location, and conduct analytics to improve our services and messaging.
1. From your wireless carrier.
2. Directly from the device on which you use our Services.

Other Information: We may collect Other Information about your use of our Services. This includes, for example, your device type, carrier provider, browser type, operating system, internet domain and host name, date and time of access as well as referring and onward URL, as well as transactional data about the activities you undertake and how you interact with the us. We also use your Personal Data to communicate with you and to deliver advertising that may be more relevant to you.

Examples of how we use personal data:
Operate our business and provide our users.
Create personalize experiences for our users, better understand our users and gain consumer insights
Address security issues and to resolve disputes
Tailor our advertising and marketing
Communicate with you and respond to your requests
How We Disclose Personal Data

Poundaweek will only disclose your Personal Data with your knowledge and as stated in this Privacy Policy or as indicated at the time of collection. This includes disclosures that will enable us to fulfill our obligations to you, and allows us to manage our business operations. We will only share your Personal Data with third parties in certain limited instances, namely with your consent, or as is necessary to complete a transaction or provide a product, service, or feature that you have requested.

We may disclose your Personal Data as described in this Privacy Policy and in the following ways:
To Affiliates, Partners, Vendors, and Suppliers
To Enable the Use of Our Services
As We Grow and Change – Corporate Transactions and Reorganizations
As Required by Law and Special Circumstances
Information Security

Poundaweek is committed to protecting the security of your Personal Data. We use technical and organizational measures designed to protect your information against unauthorized access, theft, and loss. We also recommend that you take additional measures to protect yourself and your information; by making sure that you regularly update software and apps you have downloaded to ensure you have enabled the latest security features on your devices.

Data Retention

Poundaweek will retain your Personal Data for as long as you maintain an Account or as needed to provide you the Services. We will also retain and use your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

How We Use Data Collection Tools and Online Advertising

Poundaweek uses data collection tools like web beacons to collect data that help us personalize your use of our websites and mobile applications. We also work with a variety of advertisers, advertising networks, advertising servers, and analytics companies (“Ad Partners”) that use various technologies including cookies to collect data about your use of the Services (such as pages visited, ads viewed or clicked on) so that we and our Ad Partners deliver ads to you based on your interests and online activities.

How to Contact Us

If you have any questions, comments, or concerns about how we handle your Personal Data, then you may contact us through our Support Team or write to us at:

38 Mount Royal Drive
Port Moody, BC
V3H 1P6

Privacy Policy Updates

We may update this Privacy Policy from time to time without prior notice. You can determine when this Policy was last revised by checking the Effective Date. We encourage you to periodically review this privacy policy to ensure you understand our privacy practices. If you have a registered account, we may notify you of any changes to our privacy policy via email and we may ask you to affirmatively acknowledge and consent to the changes the next time you use our Services.